Privacy Policy

Jovico Mobility and Vehicle Solutions respects your privacy and is committed to protecting the personal information you share with us through our website, enquiry forms, order forms, WhatsApp links, contact forms, and other communication channels.

We may collect the following information when you interact with our website:

• Name
• Phone number
• Email address
• Delivery or location details where necessary
• Product enquiry details
• Order information
• Messages sent through forms, WhatsApp, email, or other contact channels
• Basic website usage information such as browser type, device type, and pages visited

We use your information to:

• Respond to your enquiries
• Process product orders and service requests
• Provide information about bikes, cars, spare parts, accessories, and maintenance services
• Communicate with you about your order, enquiry, or request
• Improve our website, services, and customer experience
• Send relevant updates only where permitted or requested

When you submit an order or enquiry on our website, we may contact you through phone, email, or WhatsApp to confirm details, provide product information, or continue the purchase process.

We do not sell your personal information. We may only share your information where necessary with:

• Internal Jovico team members handling your request
• Delivery or logistics partners where applicable
• Service providers helping us operate the website
• Legal or regulatory authorities where required by law

We take reasonable steps to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online system is 100% secure, so users are encouraged to share only necessary information.

Our website may use cookies or similar technologies to improve user experience, understand website performance, and enhance our services. You can disable cookies from your browser settings, but some website features may not work properly.

You may request to access, correct, update, or delete your personal information by contacting us. You may also request that we stop using your information for certain communication purposes.

Our website may contain links to WhatsApp, social media pages, payment platforms, or third-party websites. We are not responsible for the privacy practices or content of those external platforms.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the latest update date.

For questions about this Privacy Policy or how your information is handled, please contact Jovico Mobility and Vehicle Solutions through the contact details provided on our website.